Pre-Orders allow customers to order and pay for newly announced or proposed items which are not yet in-stock or manufactured. Only items with the stock status of “Pre-Order” can be purchased online and will require the customer to complete full payment prior to a Pre-Order being submitted successfully.
Manufactures/brands only release a limited number of units worldwide per release or announcement. Unfortunately, we cannot guarantee that products ordered will be received. If your order is cancelled due to short supply a full refund will be issued to the customer.
Price and ETAs displayed for Pre-Order items are estimations only and are subject to change without notice. It is advised that customers regularly check the item page for updates to ensure they are conscious of the latest revisions (if any) for the ordered item(s). Delivery times for some items have been known to exceed twelve months or more and is commonplace in the market.
Pre-Order cancellations initiated by the customer will automatically incur a 25% cancellation fee. This fee, under no circumstances, will not be waivered. To avoid such cancellation fee the amount of the order can be requested to be placed into credit for purchases at a later date.
If you have any questions in relation to an existing or future pre-order, please contact our friendly team. We are on-hand during normal business hours to answer any pre-order queries via email or through our many social media chat platforms.
